CONCERNED QUESTIONS
In the event of an accident, the first call made to figure out repair options is to a vehicle owner’s insurance company. This process is dreadful for people for multiple reasons. Knowing as much of the story and the options you have is paramount in getting your vehicle back on the road in the safest and best shape possible.
At Handcraft Auto Body, we are on your side to help you understand the key elements in dealing with your Insurance Company. Handcraft Auto Body is here to help make your claims process as smooth as possible. We accept and will work with ALL INSURANCE PROVIDER.
Below are some helpful answers and explanations to arm you with the knowledge needed during the claims process. If you need any further clarification or have additional questions, please don’t hesitate to call us at 215-288-5750
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When my car gets towed, will it cost me more money to have it towed to Handcraft Auto Body INC as opposed to the recommended shop by my Insurance Company?
*No. It will not cost you more money to have your car towed to Classic Coachwork. Your Insurance Company will cover the towing cost.
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Where should I have my Insurance Company look at my car?
* Wherever you decide. You are not at the mercy of your Insurance Company.If your car is drivable, they may suggest for you to drive to one or their claims centers or one of their “recommended” body shops (more on that later) to receive an estimate. The truth is, that BY LAW, the Insurance Company must answer to your choice of where you want to get your Initial estimate, whether it be at your home, work, or Handcraft Auto Body INC.
If your car is in a non-drivaable condition following an accident you can choose where you would like your car towed. Your Insurance Company cannot make you choose where to have your vehicle towed. They cannot force you to have your vehicle towed to one of their claims centers or preferred repair shops. If your Insurance Company is pressuring you to do this, call us at Handcraft Auto Body INC and we will speak with them.
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